Digital Images
Do I received digital images?
Where do we see our images and how long the editing processes take?
Yes! All of our collections include high resolution copies, which allow you to create prints either at home, or at a photo lab of your choice.
We will provide these images to you on a USB drive.
While Flavio and Rosina Photography Studios does retain all copyrights to the images, a personal use license is included in your contract. This will allow you to create as many prints as you'd like and post your images on line.
Do you deliver every image you shoot?
No, we do not. We eliminate duplicate images, test shots, missed focused shots, shots with bad expressions and other images that may dilute the overall final product. In some instances, candid laughs and emotional tears are some of the best images from the day. Unfortunately, they can also yield some unflattering facial expressions. We might snap a few extras of any of these moments to make sure we have a great shot with the ideal expression for the moment. With our expertise of processing thousands of images each year, we eliminate what doesn’t make “the cut” and you will receive the rest.
What do you mean by “touching up” the photos?
“Touching up” in our studio is our standard (basic) post production. See the question below for clarification.
What is the difference between advanced and custom; and why are there additional costs for custom retouch?
Advanced (level 2) post-production includes touch ups such as removal of blemishes, removal of bags under eyes, removal of fly-away hairs, etc. On the other hand, custom post production is anything that requires extensive, custom work in Photoshop such as removing entire objects from the scene, changing the size and shape of body parts or other objects in the scene, adding objects to a scene and other custom work. We charge hourly for the custom post production as the time required ranges depending on the complexity of the project. Please contact our studio manager for a quote for custom post production.
How long does it take to get my prints?
Product creation times vary, however, print orders will generally be completed within 3 weeks after the product order is submitted.
What is my free mobile app?
We offer a free customized mobile app for you to enjoy. We choose 40-50 images that highlight your wedding day or your engagement session. They are designed on an app. The app is then emailed to you. You can simply follow the instructions and install it on your smartphone or your ipad.
Albums
What is the turnaround time for albums?
The average turnaround time for a wedding album design is one to two weeks from the date that you submit your images to us. After the wedding, you'll receive an email that will explain the album images selection process. Once you choose the images you'd like to include in your album email us the image numbers and we will create a first draft based on your selections. Once the draft is complete you will receive an email to view the album. You can have up to 3 changes. Once the final proof is accepted the album will go out for print.
What can delay my album design?
The process prior to placing the order varies in duration depending on how quickly you respond to the instructions for the album design as well as the amount of changes you request after the initial designs. Some brides complete this within a month or two; others take over a year. If you do take over a year to order your album you will be subject to a 15% fee from the original album price. This will be billed to you once you place your album order.
Video
What is the turnaround time for my video?
The average turnaround time for a video is 4-5 weeks from your wedding date. Video production generally takes a few weeks more than editing images because it is such a detailed process. Furthermore, to maintain our high standards, we don’t rush projects through the studio or hire inexperienced temps. Rather we give each project all the time it requires.
How long are the videos and what is included?
You will receive the Highlight Reel which is 3-5 minutes long. The total amount of edited video is generally 30-90 minutes, depending on the length of your ceremony and reception.
What if I want all the footage?
Do I get to choose my music?
Yes! We send you a questionnaire prior to your wedding day for your video selections. Please be sure to include the music choices so that we can be sure to include it on your video.
How is my video delivered?
Once your video is complete, we will email you a link to your video.